Legal documents
Last Updated: January 2026

36 Bajee VIP Privacy Policy — Your data, our responsibility

This Privacy Policy sets out in full how seriously we take the protection of your personal data — in plain language, with no complicated jargon.

1. Introduction

36 Bajee VIP (hereinafter "we", "us", or "the Platform") takes your privacy very seriously. This Privacy Policy document explains how, when you 36 Bajee VIP What types of information we collect when you use the platform, how that information is used, and the measures we take to keep your data safe.

This Privacy Policy 36 Bajee VIP's website, mobile app, and other digital services. By using the Platform, you are deemed to have accepted the terms set out in this Privacy Policy.

Our commitment: Your personal data is never sold to third parties. We use your information solely to improve our services and meet legal requirements.

For any questions or concerns, reach out to our support team — we're always ready to help.

2. What Types of Data Are Collected

36 Bajee VIP We collect various types of information when you register and use our services. A detailed breakdown is provided below:

Data type Example Reason for Collection
Identity information Name, date of birth, national ID Identity verification (KYC)
Contact Information Mobile number, email address Account registration & communication
Financial information BKash/Nagad number, bank account Deposit & withdrawal process
Device information IP address, browser, OS Security & fraud prevention
Usage Data Game history, transaction logs Service improvement & support
Location data Country, city (approximate) Compliance with regional regulations
We only collect information that is necessary. Collecting excessive or unnecessary data is against our policy.

3. How Data Is Collected

36 Bajee VIP Collects your information through various methods. Each approach is fully transparent and operates with your consent.

  • Provided Directly: Information you provide directly when registering, completing KYC verification, or contacting support.
  • Automatically Collected: Through cookies, log files, and tracking pixels during platform use.
  • From third parties: Confirmation data from payment providers (bKash, Nagad, Rocket) and identity verification agencies.
  • Public sources: Publicly available information used for fraud detection.
  • Device sensors: Device information collected with your permission when using the mobile app.

We never collect any sensitive information without your knowledge or consent.

4. Purpose of Data Use

Collected data is used solely for specific, legitimate purposes. 36 Bajee VIP uses your information for the following purposes:

  • Account management: Completing registration, verifying login, and keeping your account secure.
  • Service delivery: Providing seamless deposit, withdrawal, and gaming services.
  • Identity verification: Completing the KYC process and preventing money laundering.
  • Customer Support: Resolving your issues and answering your questions.
  • Security assurance: Detecting fraud and keeping accounts secure.
  • Legal obligations: Meeting regulatory requirements.
  • Service improvement: Analyzed to improve the user experience.
  • Relevant promotions: Sending you personalised offers and bonuses (you can opt out at any time).
Important: Your data is never sold or rented to advertisers. Never.

5. Data Sharing Policy

36 Bajee VIP We are extremely careful about sharing your personal data with third parties. Information may only be shared in the limited circumstances listed below:

  • Payment providers: Limited financial information to process transactions via bKash, Nagad, Rocket, or bank transfer.
  • Identity verification services: With accredited verification agencies for the KYC process.
  • Law enforcement agencies: When required by a valid legal order or investigation.
  • Technology partners: Hosting, analytics, or security service providers — under strict confidentiality agreements.
  • Business Restructuring: In the event of an acquisition or merger — however, the new owner will be bound by this Policy.
All our third-party partners are bound by internationally recognised data protection agreements. Your information is safe with them.

6. Cookies Policy

36 Bajee VIP Cookies and similar tracking technologies are used on the website. Cookies are small text files stored on your device.

  • Essential cookies: For login sessions and security — these cannot be disabled.
  • Performance cookies: To analyze site speed and performance.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand user behavior — you can opt out at any time.

You can delete cookies or block new ones at any time through your browser settings. Keep in mind that disabling certain cookies may limit some features of the Platform.

7. Data Security Measures

36 Bajee VIP Industry-leading security measures are in place to protect your data. Our multi-layer security framework is outlined below:

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • AES-256 Encryption: For sensitive data stored in the database.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall & DDoS protection: To protect servers from cyber attacks.
  • Regular security audits: Regular audits conducted by third-party experts.
  • Staff training: All staff receive regular training on data protection.
  • Access control: Only authorized staff can access the data they need.
Our security practices comply with international PCI DSS standards — the highest benchmark for online payment security.

8. Your Data Rights

36 Bajee VIPAs a user of

Right to access your data
Right to rectification
Right to erasure
Data portability
Right to restrict processing
Right to object

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. In certain cases, legal obligations may prevent complete deletion of data — if so, we will explain the reasons to you in detail.

9. Data Retention Period

We do not retain your data indefinitely. Each category of data has a defined retention period based on necessity:

Data type Retention Period
Account information For the duration the account is active + 5 years
Transaction Records 7 years as required by law
KYC documents 5 years after account closure
Gaming logs 90 days (for dispute resolution)
Support Conversations 3 Years
Marketing Preferences Until you opt out

Once the retention period expires, data is securely and permanently deleted or anonymized so that you can no longer be identified.

10. Minor Protection

36 Bajee VIP We strictly refrain from collecting data from or providing services to anyone under the age of 18. Our platform is intended solely for adults.

  • Age verification is mandatory at the time of registration.
  • Any data inadvertently collected from a minor will be deleted immediately.
  • If a parent or guardian believes their child's data may be held by us, please contact support immediately.
  • Providing false information about your age will result in account termination.

11. Changes to the Privacy Policy

36 Bajee VIP This Privacy Policy may be updated as needed. We are always transparent about any changes we make.

  • Registered email addresses will be notified in advance of any significant changes.
  • The date of any change will always be displayed at the top of the page.
  • Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you have the right to close your account.

12. Contact

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated support team:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Usually within 24–48 hours
Our support team can communicate in Bengali. Feel free to reach out in Bengali anytime.
Why 36 Bajee VIPIs your data safe on

A quick overview of the key features of our data protection framework

End-to-end encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — completely unreadable to anyone outside.

Strict KYC verification

Only real individuals may open an account. Our multi-layer identity verification process prevents fraud.

Independent Security Audits

Third-party cybersecurity experts regularly audit our systems and identify vulnerabilities.

Data minimization

We only collect what we need. Requesting or retaining unnecessary data goes against our policy.

Immediate breach notification

In the event of a security incident, affected users will be notified within 72 hours and prompt action will be taken.

User Controls

You have full control over viewing, correcting, or deleting your personal data. Submit a request at any time.

General FAQ

Frequently asked questions about the Privacy Policy

No, never. Your personal information is never sold or rented to any third party. Only limited data is shared with partners strictly necessary for service delivery, and only under rigorous contractual agreements.

Yes, you can request data deletion through our support team. However, certain data must be retained for a specified period due to legal obligations. In such cases, we will inform you in detail.

All your financial data is protected with AES-256 encryption and stored in compliance with PCI DSS standards. Full account numbers for bKash, Nagad, or bank accounts are never stored in our system.

Absolutely. Every marketing email includes an unsubscribe option. You can also turn off marketing communications at any time via your account settings or by contacting support.

Disabling non-essential cookies generally causes no issues. However, disabling essential cookies may affect login sessions or prevent certain features from working properly.

Play with Confidence 36 Bajee VIPon

Your data is protected, your gaming experience is secure. Join now and enjoy the platform alongside thousands of players from Bangladesh.

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